ACR365 Terms & Conditions — The Complete Guide for Every Player

1General Terms

These Terms & Conditions ("Terms") constitute a legal agreement between the ACR365 betting platform ("ACR365", "we", "us") and its users ("you", "player"). By accessing ACR365's website, mobile app, or any of its services, you agree to be fully bound by these Terms.

ACR365's Terms & Conditions are governed by the applicable laws of Bangladesh and may be updated from time to time. The latest version will always be published on this page. It is your responsibility to check this page regularly.

By using ACR365's services, you confirm that you have read, understood, and agreed to abide by the complete Terms & Conditions.

2Account Registration

The following requirements must be met to open a valid account with ACR365:

• Each individual is only One Account Only can open. If multiple accounts are found, all accounts will be closed and any funds held may be forfeited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Your account login credentials (username and password) must be kept strictly confidential.
• Sharing your account with others or placing bets on someone else's behalf is strictly prohibited.
• If you need to update your details after registration, please contact our support team and submit the required documents.

3Eligibility & Age Requirements

Minimum age to use ACR365's services 18 Years. Account registration and betting by minors is strictly prohibited.

During account verification, a national ID, passport, or birth certificate may be required as proof of age. If the account holder is found to be underage:

• The account will be closed immediately.
• All bets placed while underage will be considered void.
• ACR365's decision regarding the refund of deposited funds is final.

Additionally, residents of regions where online betting is prohibited by law are not eligible to use ACR365.

4Deposits & Payments

The following payment methods are accepted for deposits at acr365:

• Deposited funds may only be used for betting purposes.
• Depositing via third-party accounts or another person's payment method is strictly prohibited.
• ACR365 reserves the right to temporarily hold payments on suspicious transactions pending verification.

5Withdrawal Policy

The following rules apply when withdrawing winnings from ACR365:

• Minimum Withdrawal Amount ৳500 and the maximum limit per single withdrawal ৳5,00,000।
• Withdrawals can only be made via the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• Mobile banking withdrawals are typically processed within 1 hour, and bank transfers within 1–3 business days.
• Winnings from bonuses are subject to applicable wagering requirements before withdrawal.

6Betting Rules

The following core rules apply when placing bets on ACR365:

• Once a bet is confirmed, it cannot be cancelled unless ACR365 explicitly provides the option to do so.
• If a match or event is cancelled, the bet is generally voided and the stake is returned.
• ACR365 reserves the right to void any bet placed with incorrect odds due to a technical error.
• Odds in live betting change in real time; the odds at the moment of bet submission are considered final.
• Placing opposing bets on the same match ("arbitrage betting") is prohibited.
• Maximum bet limits may vary depending on the event and market.

7Bonuses & Promotions

All bonus offers at ACR365 are subject to specific terms and conditions. Please read the terms applicable to each bonus carefully before claiming it.

• Welcome Bonus: For new members only, applicable on the first deposit. Cannot be claimed more than once.
• Wagering Requirement: Bonus funds must be wagered a set number of times (typically 5x–15x) before they can be withdrawn.
• Wagering Period: Wagering must be completed within the specified period after a bonus is activated. Once expired, the bonus will be cancelled.
• Cashback Offer: Applicable to specific games or events only and will be credited directly to your balance.

8KYC & Identity Verification

ACR365 follows a KYC (Know Your Customer) process to ensure financial security. Identity verification is mandatory in the following situations:

• Before your first withdrawal.
• When a single withdrawal is ৳50,000 or more.
• When unusual activity is suspected on an account.
• When a request is made to update account information.

KYC verification typically requires: photos of both sides of your national ID, a selfie holding your ID, and a recent utility bill or bank statement.

9Prohibited Activities

The following activities are strictly prohibited on ACR365 and may result in permanent account closure:

• Opening or operating multiple accounts.
• Bonus arbitrage or bonus hunting.
• Match fixing or betting using insider information.
• Betting using automated software, bots, or scripts.
• Money laundering or any other illegal financial activity.
• Intentionally exploiting technical glitches or bugs on the platform.
• Fraudulent or deceptive activity against other players.

10Account Closure

ACR365 may temporarily or permanently close any account for the following reasons:

• Violation of these Terms & Conditions.
• Failure to complete KYC verification or submission of false documents.
• Suspicious financial transactions or fraudulent activity.
• Prolonged account inactivity (more than 12 months).

Players may also request account closure at any time through our support team. Any verified balance will be available for withdrawal before the account is closed.

11Responsible Gaming

ACR365 is committed to fostering a responsible betting culture. We provide the following tools free of charge to all players:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set your own limit on how much you wager within a given period.
• Session Time Limit: Limit your play time beyond a set number of hours each day.
• Self-Exclusion: Account suspension options ranging from 30 days to permanent.
• Reality Check: View a summary of your betting activity at regular intervals.

For more details, visit our Responsible Play Visit the page.

12Privacy

ACR365 treats the privacy of users' personal data with the utmost importance. Full details on how your personal information is collected, stored, and used are set out in our Privacy Policy.

• Your information is used solely for service delivery, verification, and legal compliance.
• Your information is never sold or rented to third parties.
• No information is shared with any authority unless required by law.

Our complete Privacy Policy Read.

13Right to Amend

ACR365 reserves the right to modify these Terms & Conditions, in part or in full, at any time. In the event of changes:

• Updated terms will be published on this page with the date of the change noted.
• For significant changes, you will be notified via your registered email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

14Dispute Resolution

In the event of a dispute between ACR365 and any player, the following process will apply:

• Step 1: Contact our support team. Most issues are resolved within 24–48 hours.
• Step Two: If the issue remains unresolved through support, submit a formal complaint. ACR365's management team will respond within 5 business days.
• Step Three: If both parties cannot reach an agreement, the matter will be resolved through independent arbitration.

ACR365's final decisions are made in accordance with its betting rules and terms and conditions, and are binding.